Once your order is placed, our customer care team will follow up with an email confirmation. Since our full priced items are Made-To-Order it could take 10 days to finish your order. Items purchased from Sale/Sample sale, could take 3 business days to be shipped. Additional time is needed during the holidays and weekends.
Orders delivered within Georgia should arrive at your door within 2-4 days after your order is processed, from Monday to Friday between 9:00am – 5:00pm. Please note, delivery times can vary, but we will always work hard to get your package to you as soon as possible.
Shipping may take up to 7 business days towards all international destinations. Our team provides tracking number as soon as the goods are dispatched and will monitor the delivery process. For any questions or concerns about delivery please contact [email protected]
CUSTOMS DUTY AND CUSTOMS CLEARANCE FEE
Lado Bokuchava is not responsible for the customs duty and the customs clearance fee. You may be charged custom fees for something purchased online. For more information please contact your local customs office.
By purchasing Lado Bokuchava goods via this platform, you accept the policies stated above. Please read them carefully. The terms stated above have the same meaning as the General Terms and Conditions.